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Roll out of optimized CaaS filter responses beginning February 5th

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1 comment

  • Zendesk API User
    Author: Peter_Jodeleit - 1/15/2025 14:44

    To provide an answer to a request which I have been asked via e-mail to all community readers:
    The change will not affect requests which specify format=SHAL. This is because with the combination of "np" and "format=SHAL" the structure of the response JSON is changing significantly. This would lead to severe incompatibilities on the usage side.
    We strongly encourage all clients to use "format=s" (or "format=standard") - independently of the change announced here.

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