Ernst Vorndran
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Fredhopper Discovery Platform 23.3 Upgrade Notes
Introduction Fredhopper Discovery Platform 23.3 is compatible with the previous release. Navigation Index Sharding Navigation Index Sharding is a new feature introduced in FAS 23.3 release. The fea...
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How to View and Update an Existing Ticket
Introduction This guide will take you through viewing and updating an existing ticket. Viewing existing tickets Starting from the Support Centre home page, click on the user profile drop-down in th...
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Service Incident - Data Import Delays
SUMMARY Customer Impact: Delays when importing data into Fredhopper using the CIDP integration. ...
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Introducing Major Changes to the Preview Pages: A Revamped Look and More
The FAS 22.2.0 release comes with some exciting new changes to the preview pages. A summary of the new functionality is as follows: An upgraded look that matches the new Merchandising Studio. Vis...
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More on Price Brackets
This page addresses some frequently asked questions as well as other important remarks regarding price brackets in a facet. Answers to Frequently Asked Questions If a returned result has a price t...
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Download existing incremental update file
Downloads a previously uploaded data-incremental.zip. URL https://my.<region>.fredhopperservices.com/{sin}/data/input/{id}/data-incremental.zip Formats application/zip HTTP Method(s) GET Requi...
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Items | Dynamic source campaigns video tutorial
Video tutorial transcript: Introduction Hello, and welcome to this short video introducing items campaigns with the dynamic source option. This video demonstration will familiarise you with it...
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How to Submit an Additional Capacity Request (FHR & XO Specific)
We understand that you will experience higher traffic than usual to your website and your Fredhopper environment during busy trading periods. To ensure smooth trading during your sales or to run lo...
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Fredhopper Discovery Platform 23.2 Upgrade Notes
Introduction Fredhopper Discovery Platform 23.2 is compatible with the previous release. Index statistics We allow detailed index statistics that contain the number of populated values of stored at...
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Navigate the Preview Pages with New Functionality
The FAS 22.2.0 release comes with some exciting new changes to the preview pages. We will be showcasing the new functionality below. An upgraded look We were aware that the preview pages were in a ...