Ernst Vorndran
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Video Demo: Custom Groups
The below video demo gives an overview of the Custom Groups feature, which was released as part of FHR 21.2. What is the Custom Groups feature? The Custom Groups feature enables you to handpick spe...
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Video Demo: AI-Powered Search
The below video demo gives an overview of our unique AI-Powered Search functionality, customer examples and common use cases. What is AI-Powered Search? AI-Powered Search is a search pass add-on...
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Download existing full data file
Downloads a previously uploaded data.zip. URL https://my.<region>.fredhopperservices.com/{sin}/data/input/{id}/data.zip Formats application/zip HTTP Method(s) GET Requires Authentication Yes P...
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Test Set-Up & Analysis
Understanding the sample size needed will allow you to understand how long the test needs to run to reach significance. Optimizely have a good sample size calculator here: https://www.optimizely.c...
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Text campaigns video tutorial
Video tutorial transcript Introduction Hello, and welcome to this short video introducing text campaigns. This video demonstration will familiarise you with text campaigns and how they are set u...
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Fredhopper Discovery Platform 23.3 Upgrade Notes
Introduction Fredhopper Discovery Platform 23.3 is compatible with the previous release. Navigation Index Sharding Navigation Index Sharding is a new feature introduced in FAS 23.3 release. The fea...
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How to View and Update an Existing Ticket
Introduction This guide will take you through viewing and updating an existing ticket. Viewing existing tickets Starting from the Support Centre home page, click on the user profile drop-down in th...
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Service Incident - Data Import Delays
SUMMARY Customer Impact: Delays when importing data into Fredhopper using the CIDP integration. ...
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Introducing Major Changes to the Preview Pages: A Revamped Look and More
The FAS 22.2.0 release comes with some exciting new changes to the preview pages. A summary of the new functionality is as follows: An upgraded look that matches the new Merchandising Studio. Vis...
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More on Price Brackets
This page addresses some frequently asked questions as well as other important remarks regarding price brackets in a facet. Answers to Frequently Asked Questions If a returned result has a price t...