SUMMARY
- Date of incident: September 7th, 2022
- Customer Impact: XO Console is not accessible, no production services are impacted
- 503 - Service Temporarily Unavailable error message displayed
Monday 7th September 13:25 PM CET
The access to XO Console was restored and the service is accessible again.
Monday 7th September 13:00 PM CET
Attraqt has identified an issue with the XO Console and currently it is not accessible. You may experience "503 - Service Temporarily Unavailable" error message.
Our team is currently working to resolve the issue.
ROOT CAUSE ANALYSIS REPORT
TBD
FOR MORE INFORMATION
All currently available information is included in this article. We will continue to provide updates on the issue here as we work to resolve the incident.
If you have logged a ticket with us we will provide the same information there as soon as possible.
The report of our root cause analysis investigation is usually posted here a few days after the incident has been resolved. If you have additional questions about this incident, please log a ticket with us.
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