SUMMARY
- Date of incident: August 1st 2022
- Regions affected: AP2, EU
- Customer Impact: Feed processing delays or errors
Monday 1st August 4:00 AM UTC
Attraqt has identified an issue with the load balancing layer, which may result in reduced performance and errors for our customers. Our Cloud team is working to fix the issue ASAP. The estimated time to resolution is 45min.
An update will be added here once the issue is resolved.
ROOT CAUSE ANALYSIS REPORT
TBD
FOR MORE INFORMATION
All currently available information is included in this article. We will continue to provide updates on the issue here as we work to resolve the incident.
If you have logged a ticket with us we will provide the same information there as soon as possible.
The report of our root cause analysis investigation is usually posted here a few days after the incident has been resolved. If you have additional questions about this incident, please log a ticket with us.
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