Service Incident US1 region - July 1st - Resolved

SUMMARY

• Date of incident: July 1st 2022 
• Regions affected: US1
• Customer Impact: Feed processing delays or errors

Friday 1st July 14:24 UTC

The data API endpoint is back online and the issue has now been resolved. If you encounter any issues with data processing please log a ticket with us.

Friday 1st July 13:23 UTC

We've identified a potential issue with data feed processing for customers in the US1 region. This may result in feed processing delays or errors. We are working to resolve this and will keep you apprised.

ROOT CAUSE ANALYSIS REPORT

TBD

 FOR MORE INFORMATION

All currently available information is included in this article. We will continue to provide updates on the issue here as we work to resolve the incident.

If you have logged a ticket with us we will provide the same information there as soon as possible.

The report of our root cause analysis investigation is usually posted here a few days after the incident has been resolved. If you have additional questions about this incident, please log a ticket with us.