How to create a business rule for Product Suggest

Product Suggest is part of the Fredhopper Suggest+ solution. Suggest+ ensures a smooth customer journey from the first keystroke in the search bar. Product Suggest retrieves up-to-date product items that match the entered search term, alongside relevant keyword suggestions. This allows you to merchandise products immediately, as soon as the shopper begins their search.

The products shown in Product Suggest match the search results for keyword searches. All ranking rules, result modifications, and synonyms configured for Fredhopper Search also apply when retrieving products for Product Suggest. However, you can create business rules that apply specifically to Product Suggest. The following types of business rules are available to adjust the products shown in Product Suggest:

• Ranking Rules
• Result Modifications

Note: Once you have created a ranking rule or result modification for Product Suggest, this rule takes priority over other business rules for Fredhopper Search that might otherwise apply. Synonyms can't be adjusted specifically for Product Suggest.

To create a business rule for Product Suggest:

1. Log in to Merchandising Studio. 
2. Navigate to the business rule tab you want to create for Product Suggest, i.e. Rankings > Ranking rules or Result modification.
   
3. In the tab, click New to create a new business rule. 
   
4. Create the business rule as usual, but use the Product Suggest-specific trigger "Fredhopper Service Type" and select the value "suggest". This ensures that the business rule is triggered for Product Suggest only.

Note: The Product Suggest-specific trigger "Fredhopper Service Type" with the value "suggest" is configured by your Crownpeak Technical Consultant during on-boarding for Suggest+.

Learn more: For more information on how to test your Suggest+ integration see here.