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FTP Deploy Issue

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6 commentaires

  • Zendesk API User
    Author: boersteken - 3/6/2018 8:37

    Hi Milovan,

    as you correctly recognised the error describes a failed authentication/login. If you're sure that the correct credentials are being used then you'd have to take a closer look at the logging of the actual FTP server in order to see what's going on as the FirstSpirit FTP client is trying to login.

    Best regards,

    Philipp

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  • Zendesk API User
    Author: milovan_bekic - 3/6/2018 12:32

    Hi Philipp,

    Login credentials for FTP is correct, but on my server is forced FTPs mode and if you want to access it from FTP client you need to enable Passive Mode.

    Everything is working form desktop FTP Client like FileZilla but form FirstSpirit it doesn't working even I checked Passive mode box.

    I allow on server both FTP and FTPs connections and now I am able to deploy.

    Thanks for help.

    Kind regards.

    0
  • Zendesk API User
    Author: MichaelaReydt - 3/6/2018 14:47

    Hello Milovan,

    as Philipp mentioned a closer look at the logging of your current FTP server could be helpful. What happens there while the failing login process?

    Best regards

    Michaela

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  • Zendesk API User
    Author: tenter - 3/19/2018 16:14

    Hi @all,

    I discovered a parameter for advanced logging, that you could try as well: log4j.logger.de.espirit.firstspirit.io.FtpFileSystemOperations=TRACE

    Please let us know if you got any further info. Since FTPs is not mentioned in our product documentation, we have to take a look at additional logging here somehow.

    Regards,

    Hannes

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  • Zendesk API User
    Author: neumann - 4/9/2018 9:05

    Hello milovan.bekic,   

    do you need further support or did Hannes' answer already help you? If so, it would be great if you marked

    their response as "correct answer" so that other community users can easily find the solution. If you have

    already found a solution yourself, it would be very kind of you, if you posted it here.

    Best regards

    Emre

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  • Zendesk API User
    Author: milovan_bekic - 4/10/2018 9:22

    Hello,

    It was issue with firewall on server.

    Kind regards.

    0

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