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RULES - parent value

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2 commentaires

  • Zendesk API User
    Author: bIT_sosswald - 1/8/2020 8:18

    Hello,

    as far as I know this is currently not possible out of the box. AFAIK you are bound to the context / object  the rule is implemented on.

    See the following posts and feature requests (in German):

    Zugriff auf Parent/Root-Felder aus FS_LIST in Rules

    Regeln mit verschachtelten Objektstrukturen

    What might be possible is to implement a module containing a value service which is used by the rule to determine the needed field from the parent element.

    Greetings

    Sandro

    0
  • Zendesk API User
    Author: draganr - 1/16/2020 7:44

    Hello,

    Thank you for the information.

    Kind regards,

    Dragan Rakita

    0

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