Ed Chan
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Articles
Recent activity by Ed Chan-
Salesforce Live Agent Integration for Crownpeak DXM
Orginally appeared on Crownpeak's Github repository. Salesforce's Live Agent allows you to initiate a personalised live chat, based on how a customer or prospect is engaging with your site. Now w...
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G2 Search Purge and Re-Crawl
Step 1: Locate the collection name for the collection you wish to purge and re-crawl There are several ways to locate the collection name: 1. Goto the search page and monitor network activity throu...
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Checking DNS
During site binding two steps must be performed: 1) Binding the domain to the site 2) The customer must update DNS to point their domain to our servers Sometimes, however, the customer may not have...
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Adding Site24x7 Connector
1. Create a 24x7 connector (getting API key from IT) in Settings > Configuration > Connectors, Click on Add Connector, select Site 24x7 Icon 2. Enter the API Key 3. Add 24x7 widget to dashboa...
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How to check if site has CDN
QuestionHow do I check if a site has a cdn? AnswerIn order to check if AWS Cloudfront (CDN) is being used, just look for an x-cache response header. It will say have a mention of the Cloudfront (ie...
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Bynder Integration for DXM
Originally appeared on Crownpeak's Github repository. Bynder's digital asset management solution improves your digital asset flow from creation to approval, to deliver consistent content across a...
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Requesting a CSR
If you would like to request a csr for your site, please create a case ticket and provide the following information: i. Bit Length: 2048ii. Organization (Legal Company Name):iii. Organizational Uni...
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Publishing Server IPs
For clients that do their own hosting, if you need to whitelist the Crownpeak publishing server IP addresses, below you will find the IP Addresses for the publishing servers. CMS Publishing...
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Checking if a Certificate is Valid
SSL/TLS certificates can be validated through a number of different methods and tools. This includes using CURL or using any online SSL check tool. Testing a TLS/SSL connection: openssl s_client ...
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CDN Geo Blocking and WAF IP Blocking
If you are using Crownpeak Hosting for your site and wish to block users from accessing based on their ips, there are two different methods that are in use based on your site. 1) If you have a CD...