Jess Garlick
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Articles
Recent activity by Jess Garlick-
Gathering Information about Connection Issues to the Query API
Scope Customers who run any version of FAS in the Cloud and experience connection issues. Symptoms/Context When experiencing connection issues, it is of great importance to gather as much informat...
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Upload new incremental data file with manual data-id assignment
Guide to upload a new data-incremental.zip for an incremental load with manual assignment of the data-id. URL https://my.<region>.fredhopperservices.com/{sin}/data/input/{id}/data-incremental.zip...
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Services API. Full employment of fail-safe features
Introduction This document is an extension of the information provided in the API reference documentation and describes the fail-safe setup of the API end-points of Attraqt Fredhopper Services an...
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FHR: How to upgrade your FAS environment
This article will provide details of how an upgrade of your cloud environment to the latest FAS (Fredhopper Access Server) version happens and what to expect during the upgrade process. Scenario ...
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How to remove products from Suggest
Scope: This entails removing items from Suggest Search, so that end users will not receive suggestions for products to purchase that may not presently be available. Context: If a particular item ru...
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File API
File API This page explains the Fredhopper Services File API. Background The Fredhopper Services API is the way to upload/download data to your Fredhopper Service, e.g. the latest sales data to b...
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How to upload and trigger Suggest Blacklist & Whitelist Data
Scope Suggestions can be added to the Suggest index by including a whitelist.csv to the input data for Suggest. Similarly, suggestions can be removed by including these in the blacklist.csv. The f...
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Trigger Status Reference
This page explains the status codes for monitoring trigger execution. Introduction When using triggers in the managed services environment a job will be executed for the trigger. While the job is e...
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Fredhopper Suggest FAQ
This page provides answers to frequently asked questions regarding Fredhopper Suggest. Is Fredhopper Suggest querying Fredhopper Search to determine its results? Fredhopper Suggest is a separate ...
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Maintenance Window
Fredhopper uses a regular time frame every Monday between 11:00 UTC and 14:00 UTC to apply changes to the managed services infrastructure. These changes typically involve extensions to the infrastr...