Content creator can not be started with my account

Zendesk API User

• January 09, 2015 08:53

Author: georgo
Publication Date: 1/9/2015 8:53

The option to start the content creator is deactivated for my account. See attachment.

Which settings as mssing ?

Thanks for support

Georg

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  Zendesk API User

  • January 09, 2015 08:59

  Author: rrichter - 1/9/2015 8:59
  

  Hi Georg,

  are you sure there is at least one project with ContentCreator activated (see screenshot), and you have access to it?

  Regards,

  Raphael.

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  Zendesk API User

  • January 09, 2015 09:14

  Author: georgo - 1/9/2015 9:14
  

  Hello Raphael,

  I have access to the project with SiteArchitect, but not with ContentCreator.

  Can I enable the access in SiteArchitect, or do I need the platform admin ?

  Regards

  Georg

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  Zendesk API User

  • January 09, 2015 09:28

  Author: rrichter - 1/9/2015 9:28
  

  Hello Georg,

  the platform admin is not necessary, but you need a project admin who has access to the project properties of the specific project. It is not possible to do this via the SiteArchitect.

  Regards,

  Raphael.
  

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  Zendesk API User

  • January 09, 2015 09:39

  Author: georgo - 1/9/2015 9:39
  

  Setting in server manager found. ;-)

  Thanks for your support.

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