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Error in HtmlReportService when building ReportPlugin for ContentCreator

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3 comments

  • Zendesk API User
    Author: mbergmann - 8/1/2016 14:12

    Hi Liam,

    with "when I mouse over the Report item" you refer to a result snippet in the report, correct? So the report's search itself is working and you get results - and the error occurs when trying to interact with the snippets?

    Michael

    0
  • Zendesk API User
    Author: liam_davison - 8/1/2016 14:31

    Hi Michael,

    Yes, exactly that. The report search is working, but I can't interact with the snippets in the report.

    Liam

    0
  • Zendesk API User
    Author: mbergmann - 8/1/2016 14:42

    Hi Liam,

    as the error already appears when you hover, it's not in the item's execute method.

    Possible places to look for the NPE's origin are in the getItems() method of the plugin itself (would be my first guess) or in the "UI methods" of the item (getIconPath, isEnabled, isVisible etc.).

    Michael

    0

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