fsp:attributes name not returning the values

Zendesk API User

• August 31, 2016 06:47

Author: syedkabeer
Publication Date: 8/31/2016 6:47

Hi

     I am not getting the values from fsp:attribure values

    code below:

Country: <fsp:userAttributes attributes="co"><%= attributevalue %></fsp:userAttributes>

The above mentioned code is not returing any values. Could you please tell me the problem ?

Thanks in advance !!

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• 

  Zendesk API User

  • September 14, 2016 11:51

  Author: tenter - 9/14/2016 11:51
  

  Hi,

  since the used syntax seems to be correct, I assume there is somehow no value available for your attribute.

  Could you please make sure that your attribute "co" is actually defined and has a value? You could leave the "attributes" section out and print attribute names and values for all user attributes:

  <fsp:userAttributes>

    Attributname: <%= attributename %>

    Attributwert: <%= attributevalue %>

  </fsp:userAttributes>

  as stated in the official Dynamic Personalization documentation on page 65. Your attribute's name should be printed. Does that work?

  Best regards,

  Hannes

  0
• 

  Zendesk API User

  • September 30, 2016 09:26

  Author: sebastianc - 9/30/2016 9:26
  

  Hello,

  do you need further help or did Hannes's reply already help you? If so, it would be great if you marked

  his reply as "correct answer" so that other community users find the solution easily. If you have

  already found a solution by yourself, it would be very kind of you, if you posted it here.   

  Best regards

  Sebastian

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