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How to include section template (form) into another section template (form)

Comments

5 comments

  • Zendesk API User
    Author: mbergmann - 11/19/2018 16:12

    Hi Dragan,

    this is not possible "directly".

    Usually in this case, you use a datasource centrally holding the possible options (value for HTML and a description) and use FS_DATASET to choose one of them. One thing to keep in mind in that case is that those "technical datasets" have to be released automatically.

    One advantage is that you can even add a FS_REFERENCE to those datasets holding a preview element - just for conveniance. So the editor will even get a visual representation of his choice. You would usually not release those media elements as they are not used in the output channel.

    Another (possible) use case is the option to use some kind of filter, e.g. add a "category" to those icons to only allow subsets of them in different places.

    As an alternative, you can use an INPUT_LINK together with a link template. The link template would then contain  the combobox while the "main" template(s) just contain an INPUT_LINK. To add a little convenience, you can add the (empty) link element as a default value. The (small) disadvantage here: The editor has one more click to do (at least in CC) to "open" the "link" instead of having the combobox directly in the "main" template.

    Michael

    0
  • Zendesk API User
    Author: draganr - 11/20/2018 9:12

    Hi Michael,

    Thank you very much for the informations.

    Best regards,

    Dragan

    0
  • Zendesk API User
    Author: Maikman83 - 7/15/2020 10:05

    Hi mbergmann,

    since there are almost 1.5 years gone, is there maybe a new simple solution, which does exactly what Dragan wanted?

    Best, Maik

    0
  • Zendesk API User
    Author: mseyfarth - 7/16/2020 15:36

    Short answer: no

    There is an open feature Request Templates für Formulare   for 7 years....

    Matthias

    0
  • Zendesk API User
    Author: Maikman83 - 7/17/2020 6:56

    Thanks for the hint and the link. I voted for that feature.

    Best, Maik

    0

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