Link configuration template drag and drop not moving

Zendesk API User

• August 20, 2019 14:13

Author: aleksandar_trif
Publication Date: 8/20/2019 14:13

Hello community

I have a question regarding First Spirit Migration on 4.2 server. In link template I have couple of templates, that I can not move for some reason. I have added a permission for me to move it, it worked on other templates (e.g. format templates, section templates, etc..)

I need to move all links that are marked as loschen to the _Delete folder

Loading image...  

You can see image above, what I need to do. Is there a way or something to change.

Also I have tried to export, then deleted and after that I imported it to _Delete folder but errors occurs

These are link configuration templates, and in them there are standard link templates. Other templates can be moved, by changing permissions to my user, but these link configuration templates, can't be moved for some reason

  

Thank you in advance,

Kind regards,

Aleksandar

Tags: fs.4.2, link, links, template

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  Zendesk API User

  • August 26, 2019 14:54

  Author: mbergmann - 8/26/2019 14:54
  

  Hi Aleksandar,

  folders are only supported for the new "generic" link templates and not for those "legacy" link templates/configurations. Therefore they cannot be moved to folders.

  Regards,

  Michael

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  Zendesk API User

  • August 29, 2019 13:13

  Author: aleksandar_trif - 8/29/2019 13:13
  

  Thank you Michael,

  I solved it by making a script in BeanShell to move the templates

  Regards,

  Aleksandar

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