Set Rules for "isTranslated" checkbox

Zendesk API User

• August 29, 2013 14:40

Author: Anca
Publication Date: 8/29/2013 14:40

Hi,

In FS5, is it possible to set inside the template Rules tab a rule that makes the "isTranslated" checkbox not editable for a specific group of users, by using the On_event action?

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  Zendesk API User

  • September 13, 2013 11:29

  Author: MichaelaReydt - 9/13/2013 11:29
  

  Hello,

  am I right, when I guess, you mean these checkboxes?

  As far as I know, it is not possible to make them not editabe for a specific user or group.

  The focus of the rules, which can be defined in the rules tab of a template, can just be set on the input forms of your template.

  Best regards

  Michaela

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