JavaClient account launches as @unknown
Author: DirkH
Publication Date: 8/23/2012 11:47
Hello,
One of my team members has an issue when starting FirstSpirits JavaClient. She can log in just fine, but when starting the JavaClient, it launches an empty project, and shows her logged in as @unknown. When she launches the WebClient, she can select projects, and use it just fine with her own account.
A few OS details:
- Windows 7 (new installation)
- Java 7
- Tested in Internet Explorer 9 and FireFox
Note that all other team members have the same OS setup, and experience no problems. When I log into her account on their machines, it works fine.
Anybody an idea what the problem could be?
Thanks!
Dirk
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Author: Peter_Jodeleit - 8/27/2012 8:19
Never seen this JS error before. Concerning the different logs: It seems ok with Java 6u31 and broken with 7u5. Could you install Java 6 for "DEPANJEK"?
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Author: DirkH - 8/27/2012 8:30
We can, yeah, but as I said, everybody else has the exact same Java (7u5) and they don't experience any issues. I fear that if we install Java 6 just for her, it won't really solve the issue. We'll try though; you never know.
I fear this means that we're out of central ideas here though, so I'll hand it back to our IT department. They could not solve it before, but since we need to be able to use FirstSpirit, I'll ask them again.
Thanks for taking the time!
PS: Several agencies also reported the 'Expected' bug; we all get it when starting FirstSpirit... I guess it's just a small mistake in the code?
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Author: DirkH - 9/5/2012 8:50
Okay, we installed Java 6, but as expected, FirstSpirit still doesn't launch. Below is the result from the Console log (this time in German; hope that's okay). Any other ideas here?
Java Web Start 1.6.0_31
Verwendung der JRE-Version 1.6.0_31-b05 Java HotSpot(TM) Client VM
Home-Verzeichnis des Benutzers = C:\Users\DEPANJEK
----------------------------------------------------
c: Konsole löschen
f: Objekte in Finalisierungswarteschlange finalisieren
g: Speicherbereinigung
h: Diese Hilfemeldung anzeigen
m: Speicherbelegung anzeigen
o: Protokollierung auslösen
p: Proxy-Konfiguration neu laden
q: Konsole ausblenden
r: Richtlinien-Konfiguration neu laden
s: System- und Bereitstellungseigenschaften ausgeben
t: Threadliste ausgeben
v: Thread-Stack ausgeben
0-5: Trace-Stufe auf <n> setzen
----------------------------------------------------
Could not launch from cache. Will try online mode. [Some of required resources are not cached.]
INFO 29.08.2012 17:43:11.177 (de.espirit.firstspirit.common.DeadLockDetector): EDTDeadLockMonitor - started, check_interval=10000
INFO 29.08.2012 17:43:12.098 (de.espirit.firstspirit.client.keymap.KeymapManagerImpl): Loading keymap 'Default', parent keymap '' containg '111' actions.
INFO 29.08.2012 17:43:12.129 (de.espirit.firstspirit.client.keymap.KeymapManagerImpl): Keymap 'Default' loaded, parent keymap ''.
INFO 29.08.2012 17:43:12.129 (de.espirit.firstspirit.client.keymap.KeymapManagerImpl): Loading keymap 'Mac OS X Default', parent keymap 'Default' containg '16' actions.
INFO 29.08.2012 17:43:12.129 (de.espirit.firstspirit.client.keymap.KeymapManagerImpl): Keymap 'Mac OS X Default' loaded, parent keymap 'Default'.
INFO 29.08.2012 17:43:12.129 (de.espirit.firstspirit.client.keymap.KeymapManagerImpl): Active keymap set to 'Default'.
INFO 29.08.2012 17:43:12.160 (de.espirit.firstspirit.client.ClientFrame): FirstSpirit JavaClient (Version 4.2.454) is running...
INFO 29.08.2012 17:43:12.160 (de.espirit.firstspirit.client.ClientFrame):
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Author: andre - 9/5/2012 14:20
> FirstSpirit still doesn't launch.
the log says "FirstSpirit JavaClient (Version 4.2.454) is running..." but you don't see any FirstSpirit-JavaClient on the screeen?
... could append the hole startup log, please
after this "
INFO 29.08.2012 17:43:12.160 (de.espirit.firstspirit.client.ClientFrame): FirstSpirit JavaClient (Version 4.2.454) is running...
INFO 29.08.2012 17:43:12.160 (de.espirit.firstspirit.client.ClientFrame):
"
the client is never shown up, am i correct? you take a threaddump from the Client-Java-virtual-machine?
jstack <pid> where pid is the java-process-id
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Author: andre - 9/5/2012 14:26
> Regarding the Expected ';', we understood that this is a common issue when starting the JavaClient
do you use http connection mode? dou have a http-proxy inbetween? may be this ; javascript error is injected by your proxy? we have never heared about those js-error messages
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Author: christian_vogel - 9/10/2012 16:26
Today we changed the XML of the downloaded JNLP-File. We replaced all Servername with the IP-Address. Everything worked immedeatly and fast. So now we assume that java has a dns Problem. The Browser and Commandline can resolve the domainname. Java cannot.
Now i have two questions:
1. Can somebody else please try to replace the Servername with the IP Adress?
2. How can i set the client loglevel to debug? I would like to set it in the JNLP, because the Client is not connecting and starting.
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Author: witt - 9/10/2012 20:22
>2. How can i set the client loglevel to debug? I would like to set it in the JNLP, because the Client is not connecting and starting.
You can add logLevel=DEBUG as an additional/optional parameter inside your JNLP file.
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