Content-Creator Release Request is not appearing in CC page

Zendesk API User

• August 17, 2021 11:48

Author: sivaprasad9394
Publication Date: 8/17/2021 11:48

Hello Team.

For me Release request is not appearing in the screen of CC page.

1) Completed the configuration for the CC in SA as like below,

What i am missing here?

Thank you,

Siva

Tags: content creator, release-workflow, workflow

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• Project Usage
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  Zendesk API User

  • August 17, 2021 12:37

  Author: hoebbel - 8/17/2021 12:37
  

  Dear Siva,

  You defined the Site-Store based Element Status Provider, so only workflows startet on the pageref within the blue Site-Store will be visible in the Content Creator.

  And if you want to start a workflow, you must have the permission to do so within the Site-Store. So, check if you have the permission to start a workflow on the appropriate pageref (within the blue Site-Store).

  Annotation: The workflow has a display logic, that prevents it to be started within the Page-Store, but this logic had been disabled (Option Always display" is active). That could be a hint, that it is nowadays used within the Page-Store.

  Best regards,

  Holger

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  Zendesk API User

  • August 17, 2021 14:20

  Author: sivaprasad9394 - 8/17/2021 14:20
  

  Dear Holger,

  Thank you.

  After doing logout and login again then only the it appears,

  Thank you for your support and time.

  Thank you,

  Siva

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