Use a variable from the project settings in a rule

Zendesk API User

• March 04, 2024 14:32

Author: cpe
Publication Date: 3/4/2024 14:32

Dear communitiy,

in the output channel of a section template I can access the variables from the project settings by their name.

I want to do the same in the rules.

Is this possible? And if so, how?

I have a section template where the mandatory fields depend on the project settings and at the moment, everything has to be mandatory, which causes the editors more and unneccessary work. I do try to set default values where possible, but I would much rather adjust what is mandatory and visible.

Cheers
Connz

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  Zendesk API User

  • March 06, 2024 14:50

  Author: ChKo - 3/6/2024 14:50
  

  Hi,

  I think this should be helpful:

  https://docs.e-spirit.com/odfs/template-develo/rules/connecting-exte/determining-inf/index.html#beispiel_d

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  Zendesk API User

  • March 18, 2024 14:48

  Author: cpe - 3/18/2024 14:48
  

  Hey,

  thanks! That worked!

  Cheers
  Connz

  0

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