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logging stopped working (FSAppender/datedLogging)

Zendesk API User

Author: zava
Publication Date: 9/5/2024 8:09

Hello,

We have been unable to get logging messages for about two weeks now. On the monitoring page under the Logfiles menu we get this message

A configured FSAppender with enabled "datedLogging" is required for displaying log entries. Please check your configuration!

we don't know what happened.

Here is the log configuration on the server.

<?xml version="1.0" encoding="UTF-8"?> <Configuration status="INFO"> <Appenders> <!-- dated logging is used by server monitoring for log file display --> <FsAppender name="fs" consoleLogging="false" plainLogging="true" datedLogging="true" maxFileSize="5MB" buffer="8192" flushCycle="10"/> </Appenders> <Loggers> <Logger name="org.eclipse.jetty" level="WARN" additivity="false"> <AppenderRef ref="fs"/> </Logger> <Logger name="org.apache" level="WARN" additivity="false"> <AppenderRef ref="fs"/> </Logger> <Logger name="org.apache.log4j.jmx" level="ERROR" additivity="false"> <AppenderRef ref="fs"/> </Logger> <Logger name="de.espirit.firstspirit.server.ExecutionManagerImpl" level="INFO" additivity="false"> <AppenderRef ref="fs"/> </Logger> <Logger name="httpclient.wire" level="INFO" additivity="false"> <AppenderRef ref="fs"/> </Logger> <Logger name="org.apache.commons.httpclient" level="INFO" additivity="false"> <AppenderRef ref="fs"/> </Logger> <Logger name="org.apache.http" level="INFO" additivity="false"> <AppenderRef ref="fs"/> </Logger> <Logger name="org.apache.http.impl.execchain.RetryExec" level="WARN" additivity="false"> <AppenderRef ref="fs"/> </Logger> <Root level="INFO"> <AppenderRef ref="fs"/> </Root> </Loggers> </Configuration>

 

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Comments

7 comments

Date Votes
  • Zendesk API User
    Author: Windmüller - 9/5/2024 9:23

    The configuration file looks fine. Can you please share its filename and the FirstSpirit version?

    0
  • Zendesk API User
    Author: zava - 9/5/2024 10:10

    filename fs-logging.xml
    FirstSpirit version: 2024.4

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  • Zendesk API User
    Author: Windmüller - 9/5/2024 10:15

    Please check the fs-wrapper.log for a line containing

    Log4j properties loaded: ...

    Does it mention the same filename?

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  • Zendesk API User
    Author: zava - 9/5/2024 10:24

    I found this, maybe that's the problem 

    INFO | jvm 1 | 2024/09/05 11:17:39 | ERROR (de.espirit.firstspirit.server.logging.LoggingManagerImpl): '/srv/firstspirit5/conf/fs-logging.conf' not found, cannot configure logging

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  • Zendesk API User
    Author: Windmüller - 9/5/2024 10:33

    Just to verify, the absolute filename of your configuration filename is /srv/firstspirit5/conf/fs-logging.xml?

    Support for the Log4J1 configuration syntax has been removed with FirstSpirit 2024.6. An update of the server might solve this issue.

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  • Zendesk API User
    Author: zava - 9/5/2024 10:37

    yes /srv/firstspirit5/conf/fs-logging.xml

    0
  • Zendesk API User
    Author: zava - 9/5/2024 10:45

    I renamed the file .conf and now it works

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