No formatting in preview

Zendesk API User

• September 10, 2024 10:03

Author: tmx
Publication Date: 9/10/2024 10:03

Hello,

a new user has launched the SiteArchitect, and the preview area is unformatted.

So there is no background and no colors, just plain text and images. Is there a way to enable formatting for the preview?

Cheers,

Thomas

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  Zendesk API User

  • September 10, 2024 14:59

  Author: tmx - 9/10/2024 14:59
  

  SOLVED. The problem was that the user didn't have the required permissions. Now the preview looks alright.

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