Crop Image Button Missing in ContentCreator Using New Omnichannel Manager 3.0
Author: repositarian
Publication Date: 10/22/2024 18:16
Hello everyone,
I am currently tackling a problem concerning the new OCM 3.0. In the past, one could use the following html structure to let FirstSpirit add a button to manually crop the image (as described here
<div data-preview-id="BASE64-ENCODED-PREVIEW-ID"> <picture> <img data-tpp-context-image-resolutions="original" src="URL-OF-IMAGE" alt="ALT-TEXT"> </picture> </div>
With the new OCM 3.0, this approach does not work. Instead, one has to use a gid with a locale for it (example from official documentation
<div data-preview-id="8326527a-60ff-49a0-bc66-91671d660249.de_DE">...</div>
However, this approach does not work for me. All other functionalities like inline edit do work, so it does not seem like a general problem with using the new OCM.
I have tried several different GIDs (also one like {sectionPreviewId}/{editorName}), but with no different result.
Does somebody know what I could try? Is that a bug?
Best regards,
Eduard
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Author: repositarian - 10/30/2024 15:11
This question was posted and duplicated multiple times accidentally when the system was not working properly. The question was answered with ticket https://support.crownpeak.com/hc/de/requests/152477 and can be closed/deleted.
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Author: repositarian - 10/30/2024 15:12
This question was duplicated multiple times accidentally when the system was not working properly. The question was answered with ticket https://support.crownpeak.com/hc/de/requests/152477 and can be closed/deleted.
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Author: repositarian - 10/30/2024 15:12
This question was duplicated multiple times accidentally when the system was not working properly. The question was answered with ticket https://support.crownpeak.com/hc/de/requests/152477 and can be closed/deleted.
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Author: repositarian - 10/30/2024 15:13
This question was answered already with ticket https://support.crownpeak.com/hc/de/requests/152477 and can be closed/deleted.
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Author: repositarian - 10/30/2024 15:13
This question was answered with ticket https://support.crownpeak.com/hc/de/requests/152477 and can be closed/deleted.
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Author: repositarian - 10/30/2024 15:14
This question was duplicated multiple times accidentally when the system was not working properly. The question was answered with ticket https://support.crownpeak.com/hc/de/requests/152477 & can be closed/deleted.
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Author: repositarian - 10/30/2024 15:14
This question is a duplicated and was answered with ticket https://support.crownpeak.com/hc/de/requests/152477 and can be closed/deleted.
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Author: Peter_Jodeleit - 11/5/2024 15:00
Since I just looked up the evaluation of the above linked ticket I'll copy it here for further reference: That was a temporary issue and it works now as expected.
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