Ernst Vorndran
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Building on Our Success: Introducing FHR 25.2
Following the successful deployment of our foundational upgrade, which saw the transition of all FHR customers to a unified FAS version, we are ready to announce our next step: the upcoming release...
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Understanding Case Status
Below is the list of ticket Status values you will see in the support portal and a brief explanation to their meaning. Open: Ticket has been opened with support. This status will typically indicate...
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Insights Metrics Definitions
Important Definitions Below is a list of terms used in the Metric Definition list below that will aid in the understanding of the rest of the document. Term Definition PLP P...
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Multi-Configuration on XO Search
Introduction Multi-configuration in XO Search is a powerful feature that allows you to create different configurations for different use cases and scenarios within a tenant. Boost or bury seasonal ...
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FHR Search: How to create an advanced search configuration
In this article we will see how to implement some advanced configurations in order to cope with cases like Make/Model search, search in long descriptions and the usage of search categories.
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AI-Powered Search Prerequisite Checklist
This article gives a comprehensive overview of the prerequisites to integrate the AI-Powered Search solution: Fredhopper Access Servcer (FAS) 21.1 or higher Data Manager version 3.0 or higher (...
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A/B Testing for Search
This article will answer questions about our A/B testing functionality for Search, including prerequisites, caching considerations and supported triggers. What value does A/B testing for Search...
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Modify Ranking Rules
If a ranking rule does not behave as expected or it does not fit your merchandising goals, you can change it. Prerequisites Verify that you can create and manage ranking rules and attributes in t...
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Manage Merchandising Studio roles
This article explains how to set up roles in the Fredhopper Merchandising Studio. Background The Fredhopper Merchandising Studio uses role-based authentication. Roles can be created, maintained, an...
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How to create an image with multiple links campaign
Introduction to an image with multiple links campaign This guide will provide you with simple step-by-step instructions to create an image with multiple links campaign using Fredhopper's M...