Ernst Vorndran
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How to Submit a Request
Introduction This guide will take you through: The Four-step process for submitting a request through the Support Portal An overview of each use case currently available The priority of the issue ...
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Attraqt Support Portal Migration
Dear Attraqt Customer As Attraqt continues its operational integration with Crownpeak following the acquisition, we are letting you know about changes to our Customer Support function. As our glo...
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FHR Search: How to create a standard search configuration
This article will explain how to set up a best-practice search configuration for Fredhopper. A good search configuration will help you and your customers to find what they are looking for. Also, it...
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Using the Fredhopper Query API
The following section details how you should format and send your query requests to the FAS service. The basic concept is that the query string instructs FAS where the user is on the website, inclu...
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Fredhopper Memory Settings
This article will provide further details and guidance for configuring Fredhopper memory settings. Memory usage of Fredhopper processes can be analyzed using the log/<PROCESS>.gc.log log files. If ...
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How to access the XO console?
Introduction Welcome to the XO platform! Our mission is to help you power exceptional shopping experiences for your customers. Let's get started! Your console can be accessed at the following addr...
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Setting up a Service Account and Key
Setting up a Service Account and Key Click on the name of the newly created project from the list of projects that is shown. This will present you with the API manager interface. Using the navigat...
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Statistical Significance Overview
Introduction Multivariate (A/B/n) testing is a crucial part of the Fredhopper Insights module. Users can run tests to investigate using multiple Fredhopper configurations on their website, to deter...
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Ranking Attributes Video Tutorial
Ranking cocktails are also known as Ranking attributes. Video tutorial transcript: Hello, and welcome to this short video introducing ranking cocktails. This video demonstration will familiarise ...
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How to Create Facets
Introduction This guide will provide you with a simple step-by-step guide to creating Facets using Fredhopper's Merchandising Studio. This guide explains how to set up a Facet - this is not a techn...