Rumyana Grigorova
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Neueste Aktivität von Rumyana Grigorova-
Support coverage on 1st and 8th of May
The 1st and 8th of May are Bank Holidays in the UK and some other countries, and due to this, the Support team will have limited coverage on these days. The highest priority tickets will be answere...
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Fredhopper Query API high error rate 13th March 2023 - Resolved
SUMMARY Regions affected: EU Customer Impact: Customers may have received HTTP status code 50* ...
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XO Search API outage - 7th March - Resolved
SUMMARY Date of incident: March 7th, 2023 Customer Impact: No items returned by the XO Search API ...
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XO: Date of the Search Index Mapping
Scenario The date of the last XO Search import can be seen in the XO Console, in the Search -> Indexation Management panel, by selecting Import mapping. The import date shown here could be older t...
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XO Recommendations and Search APIs disruption - 11th February - Resolved
SUMMARY Date of incident: February 11th, 2023 Customer Impact: No recommendations returned, plus a high volume of error on the search service. ...