Rumyana Grigorova
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XO Service Incident - April 14th 2022 - Resolved
SUMMARY Date of incident: April 14th, 2022 Customer Impact: Http 404 code issued when accessing widgets ...
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Load balance Fredhopper
Fredhopper does not provide load balancing between query servers. The following document explains how to load balance your Fredhopper environment Status servletAs of FAS6.2.5 Fredhopper r...
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Fail safe HTTP load balancer under Linux
This article describes how one can use a fail safe linux HTTP load balancer to divide FAS queries over multiple - up and running - FAS query servers. The example in this article is using t...
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Setting up HAProxy as Load Balancer
This page describes how to set up HAProxy as a load balancer and transparent proxy for an on-premise Fredhopper installation. HAProxy is only available for Unix and Unix-like systems. Plea...
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Ports in use by Fredhopper
The following page provided an overview of the ports that are in use by Fredhopper version 6 and higher. Introduction The ports used by FAS depend on the "Instance number" with which FAS is starte...
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Maintenance Window 24th January 2022
Attraqt is planning on a regular maintenance work on Monday 24th January. During this maintenance window, you may experience: Some delay in feed processing between 13:00 UTC and 14:00 UTC Please ...
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Cascading Deployment Model
To ensure constant query capacity of Fredhopper Query Servers the indexing process is located on an offline machine. The FAS replication system continuously synchronizes the FAS Query Servers with ...
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Service Incident US1 , AP1 and P2 region - January 10th 2022 - Resolved
SUMMARY Date of incident: January 10th, 2022 Regions affected: US1, AP1, and AP2 Customer Impact: DATA API not available ...
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Post Change Freeze Maintenance - Monday January 10th 2022
Dear Attraqt Customer,On Monday, January 10th 2022, we will be carrying out our post-change freeze maintenance. During this maintenance window, you may experience: Some delay in feed processing be...
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LOG4J v2 Security Vulnerability issue impact on Attraqt products and follow up actions - Completed
Attraqt is aware of the recently disclosed issues relating to the open-source Apache “Log4j2" utility (CVE-2021-44228 and CVE-2021-45046) and has prioritised all internal checks on products and ser...