Problem with retrieving open tasks in a project

Zendesk API User

• 2. September 2014 14:30

Author: oschlueter
Publication Date: 9/2/2014 14:30

Dear community,

I'm currently developing a FirstSpirit module to provide a reset button which aims at resetting the entire project (e.g. deleting all content, structure, etc.). In order to achieve this, I also have to close all open tasks (shortcut Ctrl + T). According to this post it should be fairly easy, unfortunately I'm encountering a weird effect:

for (final IDProvider elementInWorkflow : agent.answer("fs.workflow = *")) {

     final Task task = elementInWorkflow.getTask();

     if (task != null) {

          userService.closeTask(task);

     } else {

          // why would this happen?

          System.out.println(elementInWorkflow.getId());

     }

}

It would appear the items hitting the else-branch are elements of data sources that are currently not in a workflow and either have the release status IDProvider.CHANGED or IDProvider.NEVER_RELEASED. The call to getId() returns the id of the data source, the debugger provides more information regarding this matter, the instances are of class DatasetImpl.

A second effect is the fact that sometimes the query fails to retrieve elements of data sources that actually are in a workflow. Is there something I'm doing wrong here?

The FirstSpirit version is 5.1.107.

Regards,

Oliver

Tags: api, query, workflow

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  Zendesk API User

  • 14. Oktober 2014 08:41

  Author: pavone - 10/14/2014 8:41
  

  Hello Oliver,

  there is an internal ticket that addresses problems with the query "fs.workflows = ..." and it might cause your problem, too. The id of the ticket is 135567. You can contact our helpdesk for more information and support.

  Best regards

  Tim

  0

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