How to get the email of the user who starts the ScheduleEntry?

Zendesk API User

• 23. September 2016 08:10

Author: sivaprasad9394
Publication Date: 9/23/2016 8:10

Hello,

How to get the Email address of the user who starts the ScheduleEntry via file menu or ServerManager?

FS Version:5.2.426

Written the below code inside in public Object execute(Map<String, Object> params) method...

String userEmailAsReceipent = ((ScheduleContext) context)
                            .getUserService().getUser().getEMail();
                    String loginName = ((ScheduleContext) context)
                    .getUserService().getUser().getLoginName();
                    String realName =((ScheduleContext) context)
                    .getUserService().getUser().getRealname();
                    Long id = ((ScheduleContext) context)
                    .getUserService().getUser().getId();      
                    Logging.logInfo("Inside execute() 2param ReceipentEmail Empty in Property userEmail:"
                            + userEmailAsReceipent+" loginName:"+loginName+" realname:"+realName+" ID:"+id, LOGGER);

Output:

Inside execute() 2param ReceipentEmail Empty in Property userEmail: loginName:SYSTEM realname:SYSTEM ID:0

Always email is empty here.

How to get the value of the email?

Thanks.

Tags: schedulecontext

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  Zendesk API User

  • 23. September 2016 12:18

  Author: sivaprasad9394 - 9/23/2016 12:18
  

  I hope below code will help some one like me...

  Working code....

  User scheduleEntryUser = ((ScheduleContext) context).getTask().getScheduleEntry().getRunningEntries().get(0).getUser();

  Thank you.

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