Export project and import project via API

Zendesk API User

• 23. August 2019 11:50

Author: kschork
Publication Date: 8/23/2019 11:50

We are thinking about the possibility to create/import a FirstSpirit project based on an existing export with a script.

Doing it from an external web application would be too much to ask I guess.

A quick look into the Access API did not raise my hopes that this is possible

even within the FirstSpirit context as I couldn't find any classes or methods related to this kind of functionality.

So does anyone know if this is possible somehow?

Tags: api, configuration, import, project

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  Zendesk API User

  • 23. August 2019 12:18

  Author: felix_reinhold - 8/23/2019 12:18
  

  HI Kevin,

  importing Projects is possible.

  For example you can use the AdminService to get the ProjectStorage - it contians a method

  uploadExportFile(String fileName, InputStream fileData)

  to upload a zip to the server and receive an ExportFile Object and a method

  startImport(ImportParameters importParameters)

  to start the import.

  To do this from an external web-app the access-api has to be part of your license (license.ACCESS_API=1)

  Best regards

  Felix

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  Zendesk API User

  • 30. August 2019 11:51

  Author: kschork - 8/30/2019 11:51
  

  Ah I missed that.

  Thank you very much Felix.

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