CaaS Connect 3: Format of Datefield

Zendesk API User

• 3. April 2023 14:24

Author: skloppig
Publication Date: 4/3/2023 14:24

I'm trying to filter the caas data by formData.tt_dateOfCreation.

Generally, this works fine, but on some edge cases e.g. 2023-03-30, 00:00 there seems to be a timeshift.

Does anybody know, how can I see and maybe change the timezone caas is using?

Actually the value for datetime looks in my opionion like the timezone paramter is not revolved correctly

 

 

"tt_dateOfCreation": { "fsType": "CMS_INPUT_DATE", "name": "tt_dateOfCreation", "value": "2023-03-30T12:04:42Z", "mode": "DATETIME" },

 

 

Any help will be appreciated.

Regards

Sabrina

Verknüpfung mit

• CaasConnect

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  Zendesk API User

  • 11. April 2023 14:15

  Author: skloppig - 4/11/2023 14:15
  

  Got a bit further with this.

  CaaS saves every date in utc format, therefore the Z at the end.

  This means, you have to change the date to the local timezone.

  Is there a way to get the information, which timezone was used to save the date?

   

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  Zendesk API User

  • 17. April 2023 11:17

  Author: Peter_Jodeleit - 4/17/2023 11:17
  

  That is the standard JSON format of FirstSpirit vor date-time, it is not configurable.
  What would you do with the information of which timezone was used when setting the date?
  
  
  

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