Workflow unlock

Zendesk API User

• 13. August 2022 10:15

Author: Geetha
Publication Date: 8/13/2022 10:15

Dear Team,

Can you please support here.

Query 1 :

I am trying to unlock the page as well as the children pages under the folder . But the page is stuck with In workflow

I am attaching the screenshots below.

 

Code :

se = context.getElement();

List pages = se.getChildren(Page.class, true).toList();
for(Page page : pages) {
try {
if(page instanceof Page) {

// reset recursive lock
context.logInfo("writelock gelockt");
page.setColor(java.awt.Color.BLACK);
page.setWriteLock(false);
page.setLock(false);

}
} catch (Exception e) {
context.logError(log + " Error: ",e);
e.printStackTrace();

}
}

se.setLock(false);
// non recursive lock, normal state during workflow
se.setLock(true, false);
//context.doTransition("End");

Anything wrong here . please support.Thank you!

 

Query 2 :

When iam trying to Edit a locked page the Message is pop up "Information
The object with ID... is marked in the workflow "read only". Editing is therefore not possible!" instead of "read only "

i need to modify as "Translation in progress" . Is it possible  to override the default message ?

Please support.Thank you in advance!

 

Tags: @hoe

0

• 

  Zendesk API User

  • 17. August 2022 10:10

  Author: hoebbel - 8/17/2022 10:10
  

  Dear Geetha,

  I'm sorry, but I'm not sure I understand what the problem is here.
  In the code I notice that you don't save the node after removing the write protection, so something like:

   

  page.setWriteLock(false); page.setLock(true); //you cannot lock a page with active write lock page.save("write lock removed"); page.setLock(false);

   

  If you don't save the page, the writeLock will only be inactive within the current session. Maybe this is the cause of the problem you have?

  And to query 2 - afaik default messages cannot be overwritten.

  Best regards
  Holger

  0

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