XO: Attraqt Peak Preparations: Black Friday

Black Friday is almost here!

The peak trade period is fast approaching and our goal is to ensure that we support you every step of the way. We understand that your site will experience higher traffic than normal during this busy period of trading, and wanted to take some time to explain how you can prepare. Please refer to the Peak Preparation Checklist below.

 

Peak Preparation Checklist

Just like with anything else in life, when it comes to Peak, preparation is key. It ensures that you don’t just survive peak season - but that you thrive. To support you during this intense period, we’ve created an easy-to-follow checklist:

• I have informed my CSM of the Black Friday Sales dates
• I have notified my CSM of any specific mechanism for planned business operations (promotions, triggers..)
• I have updated my product feed attributes (price, promotions, discounts..)
• I have informed Attraqt if I need a manual import
• I have ensured that everyone in my internal team is familiar with the process of raising support tickets, and has access to Zendesk
• I will contact my Customer Success Manager for help to configure my widgets or strategies if necessary

 

You’re in good hands

We are built for Peak trading. In 2020 we served over 127 billion queries, with 100% uninterrupted service provided during this entire trading period. See more data on last year's peak trading in our report.

 

Please contact us if there are any actions to take on our side

We hope this information is useful to you as you prepare for Peak. Should you have any additional questions about the process, please do not hesitate to contact your Customer Success Manager. 

We look forward to a successful peak season with you!